About the Group

Current Research

Group Members

Recent Projects

Research Publications

Research Opportunities

University of Ulster

Contact

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Project Proposals for William Flynn Scholarship: IIndex page


Project Number: 12
Project Title: Contribution of ICTs to Knowledge Management
Project Supervisor: Mrs Sandra Moffett, Professor Paul Mc Kevitt

Knowledge Management seeks to develop a strategy for the capture, use and transfer of knowledge across organisations, to improve efficiency and increase competitive edge (Demerest, 1997). It is concerned with embracing a diversity of knowledge sources, cultivating knowledge wherever it resides.

Technology can be viewed as both a key contributor and enabler to the field of Knowledge Management (Davenport and Prusak, 1998). This perspective is related to technological ability in capturing data, information, and knowledge that surpasses human capacity in absorbing and analysing these in a focused way (Shenk, 1997). As technological developments become more advanced in application and utilisation, it is emerging that employees who have access to technologies that detect and manage business opportunities, will have the distinct advantage of exploiting market shifts (Microsoft, 1999).

Although the technological arena has received much publicity in recent years, confusion still exists over its implications for Knowledge Management. One of the main reasons for this has been the re-packaging of the existing software applications under the Knowledge Management label. A number of tools have been promoted under the KM umbrella; these include collaboration tools, content management tools, business intelligence tools and Electronic Commerce.

From the huge range of software applications currently available, the question for organisations is which tools to purchase, and how to apply these tools for maximum utilistion and benefit. Lack of understanding of technological involvement required for successful KM programmes has caused much skepticism amongst business managers.

This project explores the contribution that new information communication technologies [ICTs] make to the field of Knowledge Management. Research will investigate both traditional and emerging software applications to ascertain fit within business context. Application of a number of tools recommended for successful KM will be provided.

The project incorporates research into the fields of Knowledge Management and Interactive Multimedia. Particular focus is placed on software engineering, telecommunications, Internet technologies and Intelligent Systems. This research also contributes to the research ethos of the School of Computing & Intelligent Systems and the Faculty of Informatics.


If you are interested in being considered for a studentship please contact
the Group Director, Professor T.M. McGinnity by email:
tm.mcginnity@ulst.ac.uk

or telephone: +44-(0)28-71375417.

See the current research section of this website for details on research projects pursued by existing PhD students